Yes. We work with private individuals, corporations, and public agencies. Whether you need personal file recovery or support for a complex legal case, we can help.

Our certified laboratory is located in Mississauga, Ontario, making it easily accessible from Toronto, North York, and the rest of the Greater Toronto Area (GTA).

Yes. We accept devices from anywhere in the world. You can securely ship your device to us—please visit our dedicated mail-in page for detailed shipping instructions.

You can contact us through the website or by phone, and our team will get back to you promptly to discuss the specifics of your case.

Call us at 1-877-681-4131, fill out the consultation form on our website, or send us an email. We will review the details and guide you through the next steps.

Yes. Local clients can bring their devices directly to our Mississauga lab. Please call us in advance so we can ensure a technician is ready to assist you upon arrival.

We enforce specific packaging and shipping guidelines to guarantee your device arrives safely. Please refer to our mail-in page for the full step-by-step instructions.

Depending on the urgency and nature of the case, yes. Please call our office directly to find out what expedited options are available for your situation.

We recover data from hard drives, SSDs, flash drives, SD cards, iPhones, Android devices, legacy BlackBerry systems, RAID arrays, and more. If you are unsure, contact us and we will give you an honest evaluation.

A clicking sound usually indicates a critical mechanical failure. Stop using the drive immediately. This type of recovery must be performed in a controlled, dust-free environment, which we handle on-site in our specialized clean room.

Often, yes. However, you must stop using the device right away. Continued use overwrites the unallocated space, making recovery much harder. Contact us as soon as possible.

Do not turn it on and do not charge it. Allow it to air-dry slightly and contact us immediately. Water damage cases have a significantly higher success rate the sooner they are treated in our lab.

No—and any laboratory offering a 100% guarantee is not being honest with you. Every drive failure is unique. What we do guarantee is a transparent, honest assessment before any recovery work begins.

No. For data recovery projects, we operate under a strict "No Data, No Fee" policy. If we are unable to successfully recover your critical files, you do not pay for the recovery service.

It depends entirely on the device type and the extent of the physical or logical damage. Some cases take a few business days, while others require more time. We provide a realistic timeline following our initial assessment.

A clean room is a highly controlled environment with specialized air filtration where we can safely open hard drives without dust or airborne particles contaminating the platters. Opening a drive outside a clean room can cause permanent data loss. We operate our own clean room on-site.

In many cases, yes. Our lab is equipped with advanced tools to work with media that has suffered drops, fire damage, or severe physical trauma. The final outcome depends on the condition of the internal storage components.

Sometimes. It depends on the type of encryption used and the availability of encryption keys or recovery certificates. Contact us with your specific details and we will analyze what is possible.

Digital forensics is the scientific process of collecting, preserving, and analyzing electronic evidence in a manner that is legally defensible. It is utilized in corporate disputes, civil litigation, criminal cases, and internal investigations.

Data recovery focuses strictly on extracting lost or inaccessible files. Digital forensics goes much further—we preserve data integrity under a legal chain of custody, analyze user activity, and produce formal, detailed reports tailored for court proceedings.

Yes. We strictly follow established Canadian and international legal standards for digital investigations. We maintain an unbroken chain of custody and document every step mathematically to ensure our findings hold up in legal proceedings.

Yes. Our examiners are certified professionals qualified to provide expert witness testimony regarding digital evidence in Canadian courts.

Our forensic team is certified by the International Society of Forensic Computer Examiners (ISFCE) and is actively affiliated with the High Tech Crime Investigation Association (HTCIA) Ontario Chapter.

Yes. We have provided specialized forensic support to law enforcement agencies, corporate legal teams, and public institutions across Ontario.

The timeline varies significantly based on data volume and case complexity. A targeted analysis can be completed in a few days, while massive corporate datasets take longer. We provide a detailed scope and timeline after reviewing the initial case parameters.

Chain of custody is a legally binding chronological log documenting who handled the physical evidence, when, and what procedures were performed. We log every single interaction from the exact second your device arrives at our facility.

In many instances, yes. Deleted text messages, call logs, and application data can often be extracted depending on the operating system version, device architecture, and how much time has passed since deletion.

Depending on the exact device model, patch level, and legal circumstances, yes. We utilize forensically sound methods to assist with data extraction without compromising the legal integrity of the evidence.

Yes. We specialize in the forensic extraction of data from legacy and niche corporate devices, including BlackBerry. Our lab utilizes advanced hardware and software tools to safely extract protected information from older encrypted architectures while maintaining full forensic integrity.

For our Mail-In services across Canada and the US, we enforce a strict shipping chain-of-custody protocol. Clients receive specific packaging guidelines, and every package is logged, photographed, and verified immediately upon arrival at our Toronto/Mississauga intake points to ensure the evidence remains completely unaltered.

No. We only perform services for the verified legal owner of the device or authorized legal representatives. Proper documentation and explicit authorization are strictly required before any work begins. The only exception is handling devices of a deceased family member, where we coordinate directly with the verified next of kin.

Immediately stop using the compromised device for any sensitive or private communications and contact us from a secure line. Do not factory reset the phone, as doing so will permanently destroy the evidence.

Yes. We can conduct an exhaustive forensic investigation on your device to uncover hidden spyware, stalkerware, unauthorized remote access tools, or active keyloggers.

It is the highly technical process of accessing locked, protected, or encrypted storage volumes using forensically sound methodologies that ensure the underlying data remains unaltered and fully admissible in court.

Yes. We work closely with private individuals, legal counsel, and law enforcement agencies to analyze devices involved in criminal matters, ensuring all evidence is extracted in accordance with legal guidelines.

We utilize certified hardware write-blockers and cryptographic validation tools to securely interface with locked or encrypted volumes. This compliant extraction process allows us to preserve and analyze system data without modifying the original storage structure or violating legal frameworks.

Yes. We regularly partner with defense attorneys, corporate counsel, and independent law firms, providing them with clear forensic analysis, detailed expert reports, and litigation support.

Yes. We provide comprehensive Electronic Discovery (eDiscovery) services, including targeted data collection, secure processing, filtering, and review support tailored for corporate litigation.

Yes. We completely understand that confidentiality is paramount. We are fully prepared to review and sign Non-Disclosure Agreements (NDAs) prior to discussing sensitive corporate matters.

All files are handled with maximum security. Access to case evidence and recovered data is strictly restricted to the certified forensic analysts directly assigned to your specific file.

Yes. We routinely assist organizations with internal investigations involving intellectual property (IP) theft, employee misconduct, unauthorized data access, fraud, and data breaches.

We deliver comprehensive, structured forensic reports that meticulously document our scientific methodology, step-by-step actions, and definitive findings, fully formatted to meet Canadian legal standards.

Yes. Our corporate digital forensics services focus heavily on identifying unauthorized data duplication, external device connections, cloud uploads, and deleted indicators to establish clear, court-admissible timelines of employee misconduct or IP theft.

All extracted and recovered data is isolated on secure, internal lab servers. We never share your data with third parties, and your files remain encrypted until they are safely delivered back to you.

Access is strictly confined to the certified technical team members who are explicitly assigned to manage your recovery or forensic file.

Once your case is officially resolved and data delivery is confirmed, all temporary copies of your data are securely and permanently purged from our lab storage systems, unless alternative data retention is requested for legal purposes.

Yes. Our business operations, data storage protocols, and evidence handling procedures fully comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and all applicable provincial privacy laws.

The cost is determined by the specific device type, the nature of the physical or logical failure, and the complexity of the extraction. We do not provide blind estimates without analyzing the drive in our lab first. Contact us to coordinate an assessment.

Unlike standard data recovery, which operates on a "No Data, No Fee" basis, digital forensics investigations are billed on an hourly or flat-rate project basis. In forensic cases, you are retaining our certified experts for their specialized time, methodology, and court-admissible documentation. Therefore, fees apply regardless of whether the technical findings support or oppose your legal position, or whether specific deleted data is recoverable. We provide a clear, transparent cost estimate based on the scope before any investigation begins.

Please contact our office directly to discuss your specific file. We will guide you through our standard evaluation and intake process based on whether your case is a data recovery or a digital forensics matter.

Please connect with our intake team directly, and we will outline the available corporate and private payment methods for your file.

Yes. To help legal professionals and corporate clients manage costs, we offer a preliminary forensic triage and assessment service. This initial phase is billed at our standard hourly or fixed forensic rate, regardless of the findings. Upon completion, you will receive a formal preliminary report outlining data availability and technical feasibility. This allows you to assess the strength of your case and decide whether further billable forensic hours are warranted before proceeding with a comprehensive investigation.